AI copilots assist — but agentic AI can act. For insurers operating in regulated, high‑volume environments, that shift requires governed workflows and deep system integration, not standalone experiments. In this session, explore how carriers are moving beyond chatbot-style pilots to AI agents that orchestrate real work across Duck Creek Policy, Billing, and Claims. Learn how governed agents can plan tasks, call Duck Creek APIs, and close the loop on processes like submission triage, appetite checks, coverage validation, billing inquiries, and claims intake — safely, explainably, and at scale. See how carriers are using agentic AI to reduce manual effort, improve decision quality, accelerate customer response times, and strengthen operational consistency without adding risk or disrupting production. If you're exploring where AI fits next, this session will show you how to turn your data and workflows into practical, enterprise‑ready agents that deliver measurable impact from day one.

The Business Impact For You: Reduce manual workload, accelerate decisions, and improve service quality by embedding AI agents directly into core workflows without disrupting production or increasing risk.

This Session is Great For: Chief Underwriting Officer or Head of Underwriting, CIO / CTO, VP / Director of Underwriting Operations, Chief Data Officer or VP of Data & Analytics, VP / Director of Claims or Billing Operations, Enterprise Architect (or Duck Creek Solution Architect), Product Managers (Policy / Billing / Claims), Transformation Leaders, AI / Automation Program Owners, Business Systems Analysts